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High Fields Tea Factory – Explore & Learn
palm palm

Frequently Asked Questions

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Accommodation

1 Does the rooms have view from balcony ?

All our rooms have view from Balcony

2 Does the resort provide Toileteries?

Yes toiletries like – hair oil, shampoo, body lotion, tooth paste and soaps will be provided

3 Is there Parking available?

We have ample space to park vehicle which can accommodate nearly 35 vehicles.

4 Are pets allowed at the homestay?

Unfortunately, we do not allow pets on the premises to ensure the comfort and convenience of all our guests.

5 Are meals included in the room rates?

Room rent includes only breakfast. Lunch and dinner package will be included only for group bookings more than 20 pax

6 How far is Sunvalley Homestay Coonoor from the nearest airport?

The nearest airport to Sunvalley Homestay Coonoor is Coimbatore International Airport, which is approximately 70km away.

Check-in and Check-out

1 Can Big Vehicles Come?

All type of vehicles like SUV, Tempo, 22 seater bus, etc can reach the property. Only Big Mini buses will not be able to come.. We have another alternative arrangement incase if there any big buses brought by a group.

2 How is the approach road to Sunvalley?

Last 500 meters is a narrow road. Since we are situated in the corner of the hills. The only difficulty will be when passing by if another vehicles comes opposite. Our Team will maximum support incase if you face any difficulty.

3 What are the check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 12:00 PM (noon).

Dining

1 Is the Restaurant available 24hrs ?

Our restaurant starts from 6.30 am and will wind up by 10.00pm

2 Is there a restaurant or dining facility at the homestay?

While we do not have a restaurant on-site, we offer delicious home-cooked meals upon prior request. We strive to provide you with a delightful culinary experience using fresh, locally sourced ingredients.

Facilities and Services

1 24hrs Housekeeping available?

Housekeeping will be done between 9.00 am to 5.00pm only

2 24hrs room service avaialble?

Room service available only from 6.30 am to 10.00pm (charges apply)

3 Are the rooms wheelchair accessible?

Not all the rooms have wheelchair accessible. Only few rooms have. Kindly contact reservation for any assistance.

4 Does the resort have power backup?

Yes, we do have power backup

5 Do you provide airport or railway station transfers?

Yes, we can arrange airport or railway station transfers for an additional fee. Please contact us in advance to make the necessary arrangements.

6 Is Wi-Fi available at the homestay?

Yes, complimentary Wi-Fi is provided throughout the property, allowing you to stay connected during your stay.

Location and Nearby Attractions

1 Distance between Sunvalley and Coonoor Main Town?

Coonoor Town, Railway Station,  Bus Stand, Local Market is just 3kms away from Sunvalley

2 How do I reach Sunvalley Homestay Coonoor from the airport or railway station?

We can arrange airport or railway station transfers for an additional fee. Please contact us in advance to make the necessary arrangements.

3 How far is Sunvalley Homestay Coonoor from the nearest airport?

The nearest airport to Sunvalley Homestay Coonoor is Coimbatore International Airport, which is approximately 70km away.

4 Where is Sunvalley Homestay Coonoor located?

Sunvalley Homestay Coonoor is located in the serene and picturesque town of Coonoor, nestled in the Nilgiri Hills of Tamil Nadu, India.

5 Are there any shops or restaurants within walking distance?

There are shops, restaurants, and local amenities within a short distance from the homestay. Our staff can provide recommendations for nearby dining options and places of interest.

6 Is the homestay located in a secluded area or is it easily accessible?

Sunvalley Homestay Coonoor is situated in a tranquil and peaceful setting, away from the hustle and bustle of the city. While it provides a serene ambiance, it is still conveniently accessible from the main road and nearby attractions.

Policies

1 Extra bed available?

Unfortunately we do not have the concept of an extra bed inorder to make the room spacious and avoid congestion.

2 Early check in and Late check out ?

Early check in and late check out is based on availability with charges. Kindly contact reservation team for any assistance.

3 Is there a cancellation policy?

Yes, we have a cancellation policy in place. The specific details may vary depending on the booking terms and conditions. Please refer to your reservation confirmation or contact us for more information.

Reservation & Cancellation

1 What are the check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 12:00 PM (noon).

2 Is there a cancellation policy?

Yes, we have a cancellation policy in place. The specific details may vary depending on the booking terms and conditions. Please refer to your reservation confirmation or contact us for more information.

Sightseeing and Activities

1 Are there any nearby attractions or points of interest?

Coonoor offers a range of attractions, such as tea gardens, viewpoints, botanical gardens, and trekking trails. Our staff can provide recommendations and assist you in planning your itinerary.

2 Can you assist with arranging local sightseeing or activities?

Absolutely! Our staff is more than happy to help you plan and organize local sightseeing tours, outdoor activities, and other excursions. Just let us know your preferences, and we’ll make the necessary arrangements.

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